Computer Repairs Are you having problems with your computer or tablet? Bay Islands Info is here to help. We offer affordable repairs on all major brands of desktops, laptops/notebooks and tablet PCs. Our shop is just a short walk from the Russell Island jetty (around 100m). Pickup from other islands can also be arranged. Please fill in the following form with as much detail as possible, and one of our technicians will be in contact as soon as possible, to arrange pick/delivery of your computer. All repairs are carried out 'on-island' and are usually complete within 24-48hrs. Name* First Last Email* Phone*Hardware InformationComputer Type*Desktop PCLaptop/NotebookTablet PCManufacturer*HPToshibaDellLenovoAlienwareASUSAcerAppleCompaqOtherModelSoftware InformationOperating System*Microsoft WindowsMac OS XLinuxOtherName Of Operating System*Windows Version*Windows 10Windows 8.1Windows 8Windows 7Windows VistaWindows XPMac OS X Version*OS X 10.11 (El Capitan)OS X 10.10 (Yosemite)OS X 10.9 (Mavericks)OS X 10.8 (Mountain Lion)OS X 10.7 (Lion)OS X 10.6 (Snow Leopard)OS X 10.5 (Leopard)Linux Distribution*UbuntuDebianRedhatCentOSFedoraOpenSUSEArch LinuxOther (Please Specify)Name Of Linux Distribution*Problem InformationDescribe the problems you are having* Please use as much detail as possible.Is the problem reproducible?*NoYesPlease explain the steps to reproduce the problem* Extra InformationDo you have a password on your computer?*NoYesPlease Specify Your Password*Specifying an incorrect password may result in extra charges.Terms and ConditionsYou must agree to the terms and conditions as specified below. We can not commence work on your computer unless you accept these terms.Services provided 5 day warranty on all computer repair services, however any fault deemed to have resurfaced as a result of misuse by the user, will not be covered by this warranty. Bay Islands Info will determine whether an issue has not been resolved correctly or has resurfaced as a result of misuse. Bay Islands Info offers a manufacturers 12 month warranty on all new hardware sold. If Bay Islands Info is called out for warranty purposes and the problem is a result of another issue or piece of hardware then the client will be charged the standard fee. Bay Islands Info will in no way be liable to the client or any third party for any accidental, consequential or indirect damage resulting from the provision of the service. This includes but is not limited to: Damage to hardware Corruption or damage to software Data loss or data corruption Any damages related to downtime, interruption of business services, loss of profit or damage to goodwill. Payment Bay Islands Info accepts cash, credit card, or PayPal only. Payment is to made at the completion of services rendered. All goods supplied by Bay Islands Info are charged separately from the service charges. All visits by Bay Islands Info are chargeable. Bay Islands Info may at any time change the price goods and services without giving notice to the client. Software copyright Bay Islands Info will not be responsible to the client or any third party for any breach of any software licence in respect of software provided to Bay Islands Info by the client to be installed on a clients computer. The client warrants that it has a valid licence in respect of such software and shall indemnify Bay Islands Info against any loss, damage, costs, harm or other expense whatsoever arising either directly or indirectly as a result of Bay Islands Info installing software at the request of the client. Do you agree to the terms and conditions?* Yes, I agree. CommentsThis field is for validation purposes and should be left unchanged.